Frequently Asked

Scheduling is simple! Fill out our contact form, call us, or use our app. Choose your preferred pickup time and location. We'll confirm within minutes and a driver will arrive at your doorstep.

Standard orders are returned within 24-48 hours. Our Express service guarantees delivery within 4 hours. Excellent plan customers enjoy priority processing for even faster results.

Absolutely! We specialize in delicate fabrics including silk, cashmere, wool, and lace. Each item is inspected and treated with the appropriate gentle cleaning method to preserve quality.

There is no minimum order! Whether you have one shirt or a full hamper, we'll pick it up. However, orders above 10 lbs qualify for our free pickup and delivery service.

We offer a 100% satisfaction guarantee. If you're not completely happy with our service, we will re-clean your items at absolutely no charge. Your satisfaction is our top priority.

Yes! We exclusively use biodegradable, phosphate-free detergents and eco-friendly solvents. We're committed to delivering excellent results while protecting the environment.

Yes! Our monthly subscription plans offer great savings with scheduled weekly or bi-weekly pickups. Members also get priority service and exclusive discounts.

We currently serve 30+ areas across the city and are rapidly expanding. Enter your zip code on our booking page to check availability in your area. New zones are added every month!